Frequently Asked Questions
Q. Can I choose which reserved seat(s) I want when purchasing a ticket(s)?
A. We give you the best seats available at the time of purchase.
Q. Where can I find a seating chart?
A. See the Britt venue page for seating charts.
Q. How do I get to Britt Festivals in Jacksonville?
A. See our Britt venue page for driving directions, a downloadable driving and parking map and a facilities map.
Q. What are Britt's Box Office hours? Britt's main box office at 216 W. Main Street
in Medford is open M-F, 9 a.m.-5 p.m. On performance days, the Britt hill Box
Office opens at 3 p.m. For Britt concerts at the Lithia Motors
Amphitheater, the box office there opens three hours before the performance
begins.
Q. What is the refund policy?
All ticket purchases are final. There are no refunds unless Britt cancels the concert. The performance goes on regardless of weather.
Q. Where is the nearest camping facility to Britt Festivals?
A. Visit the Jackson County Parks web site for information on camping in the Rogue Valley.
Q. Can I bring food and alcohol?
A. Britt has a diverse concessions menu, including pizza and Greek, Asian and American food offerings, coupled with several beer and local wine choices.
In addition, you are allowed to bring in your own picnics and wine/beer. However, no hard alcohol is allowed at Britt. If brought onto the premises, hard alcohol will be confiscated. Please see our alcohol policy on our Venue Information page.
PLEASE NOTE: for the following 2012concerts, outside alcohol will not be permitted: Primus (June 11), Bush (June 23), The Avett Brothers (August 24) and Slightly Stoopid (September 6).
Q. Can I take photos at Britt concerts?
A. As a general rule, there is no photography or recording of any
kind allowed during performances at Britt. Sometimes an
artist will allow photography, and in those cases, an announcement
will be made from stage. In addition, occasionally artist-approved photographers (they will wear a badge that identifies them) will shoot photos or video on
behalf of a media outlet or on behalf of Britt Festivals. These photographers must be approved by Britt ahead of the concert. Contact Marketing Director Sara King Cole for more information.
Q. When should I arrive for a concert?
A. At Britt in Jacksonville, the general public can arrive at any time after the gates open at 6 p.m. Patrons with lawn tickets often wait in line before the gates open as lawn seating is on a first-come, first-served basis.
Britt members at the Donor level ($250) and above have access to the Early Entry Gate, which opens at 5:45 p.m.
Q. What are the rules for line-sitting?
A. Prior to gate opening, Britt asks that patrons
respect the rights of others by observing the following etiquette while
waiting in line:
* Holding space in line for a group or cutting ahead of those who have been waiting is not permitted
* Every person in line is required to have a ticket for that same day's
performance. Those without a ticket will be asked to leave the line.
* Unattended items do not guarantee a place in line.
Also, please note our new Early Entry Gate for members at the Donor level ($250) and above:
Donor members and above will be able to enter the Britt park on concert nights beginning at 5:45 p.m., allowing first access to general lawn seating and concessions. The general public will be able to enter beginning at 6 p.m. Access to the early entry gate will be indicated on members' tickets (tickets must be purchased on the member account).
Also, linesitters should take note of our Premium Reserved blankets in the front lawn, new in 2011.
Q. I think I lost something at Britt. Do you have a lost and found?
A. Recovered Lost & Found items are located at the Britt office at 216 W Main St in Medford, OR through the Britt season. You may also call 541-690-3831.
Q. What artists are coming next year and how much will tickets cost?
A. The 2012 Classical Festiival will be announced the evening of Thursday, January 26. The full 2012 season schedule and ticket prices will be announced April 4, 2012.
Q. When will tickets go on sale and where do I get them?
A. Classical Festival tickets will go on sale Friday, January 27. As a special celebration of our 50th season, Classical Festival tickets will be on sale to both members and non members. For the rest of the 2012 season, the 2012 Member Advance Sale is April 12 - May 16, 2012. During the Member Advance Sale, only current member orders will be filled. General public sales begin May 17. For more information on membership, and when the various member levels are able to purchase tickets, visit our Become a Member page.
Q. Are gift certificates available?
A. Gift certificates are available year round in any denomination of $10 or more. You may purchase gift certificates by phone at 541-779-0847 or 1-800-882-7488, or in person at 216 West Main Street, Medford. Gift certificates can be redeemed for any available concert, merchandise, memberships or camp tuition, and may be redeemed at the Britt office.
Q. Can my organization run a concession booth for a fundraiser?
A. No. Concessions are operated under contract a third-part concessionaire. See a full menu of food and wine/beer options.
Q. Can I have any input into which artists Britt brings to the Festival?
A. We welcome your suggestions! Send programming ideas to Mike Sturgill, Director of Programming and Production, from our Contact Us page.
Q. How can I be considered to perform at Britt?
A. We accept submissions for performers on both the Table Rock City stage and opening acts for the Britt main stage. See the Perform at Britt page for submission requirements.
|
