Britt Music and Arts Festival Operations Update
Published: March 17, 2020
MEDFORD, OR – Britt Music and Arts Festivals has made the decision to limit staff presence in the administrative offices as much as possible until further notice. This means that most staff members will be working remotely, with full access to phones, information, and technologies to continue serving our patrons and partners.
For now, only critical Department Managers will be in the office. While in the office, we will communicate via email, and maintain adequate social distance. Luckily, our building is large, and maintaining safe social distances will be easy to accomplish.
The Box Office Lobby in Medford will officially close to walk-ins at 5:00 PM today, Tuesday, March 17. Ticket orders and memberships will still be available by phone (541-773-6077) during normal business hours, Monday-Friday from 9:00 AM to 5:00 PM, and 24 hours a day online at www.brittfest.org. The Box Office Manager will be in the office and available to process your orders. As far as the public and our partners are concerned, it should be business as usual.
Given that the first concert of the Britt Presents Season is not until June 9, we are confident that the Britt season will go on as planned. Throughout these rapidly-evolving circumstances, Britt will continue to closely monitor updates provided by the CDC and Oregon Health Authority including all reported cases, locally, regionally, and nationwide. As of today, the shows will go on.
In the unlikely event that Britt and its artists are forced to cancel concerts due to the COVID-19 coronavirus, Britt will offer patrons three options for their purchased tickets. The first is a full credit valid through the 2020 and 2021 Britt seasons. The second, a donation of the value of the tickets to Britt, which is a 501(c)(3) nonprofit organization. The third option, if they are unable to return this season or next, Britt will provide a refund for the tickets to the canceled performance.
As a vital part of this community, we believe we have a responsibility to ensure the safety and health of our employees and the public at large. By taking these steps, we are doing our part to help slow the spread of the COVID-19 virus.
Inspired by its intimate and scenic hillside venue, Britt Music & Arts Festival provides diverse live performances, an incomparable classical festival and dynamic education programs that create a sense of discovery and community. Since its grassroots beginnings in 1963, the non-profit organization has grown from a two-week chamber music festival to a summer-long series of concerts in a variety of genres, including a three-week orchestra season, and year-round education and engagement programs. For more information, visit www.brittfest.org.