Britt Festivals
2013 Season
 

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Box Office
 Britt patrons pick up tickets at Britt's box office
in Jacksonville. Photo by Bryan Nealy

WARNING: DO NOT USE THIRD PARTY TICKET SELLERS
Britt does not work with any outside web sites to sell tickets, and does not work with any ticket sellers who mark up ticket prices, including sites like StubHub, Cheap Concert Tickets or Tickets Review. Britt cannot verify purchases made through any of those sites. Legitimate tickets can be purchased through the Britt Box Office or online at brittfest.org.

To order tickets, visit our Performances page to add performances to your shopping cart. You will need a VISA, MasterCard, American Express or Discover Card. You may also download a ticket order form. Submit your order forms by mail, fax at 541-776-3712, email to boxoffice@brittfest.org or in person at Britt’s main box office, 216 W. Main Street, Medford, 97501. Hours are 9 a.m. to 5 p.m. (M-F).

Important: Tickets cannot be ordered or held without payment. Orders that do not include the service charge, or that are inaccurate or incomplete will be delayed.

NOTE: For your protection, your online ticket order will be processed through Britt's secure server. All information you submit to us, including your credit card number, will be encrypted to ensure complete safety and confidentiality.

Ticket Delivery:
For phone, fax, mail, and web orders, allow at least three weeks for ticket delivery. For orders received within 10 days of performance, tickets will be held in will call at the box office.

2014 Member Presale Procedures:
April 11 - May 11: Mail, email and fax orders only, by member level below 

April 11 - Marquee Circle
April 14 - Director's Circle
April 16 - Leadership Circle
April 17 - Gold Circle
April 21 - Benefactor
April 25 - Clef Club
April 29 - Donor
May 2 - Patron

Orders received prior to the first day of processing for each member level will be randomly filled with those received on the first day. After the first day, all orders are processed according to postmark or received date. In fairness to out-of-town members, hand-delivered orders during this period will be delayed by one day.

May 12: Member phone and counter sales begin
Processed for all member levels as received.

May 16: Internet and General Public Sales begin
Please note: non-member orders received during the Member Presale will not be ticketed until after May 16. All non-member orders are subject to a non-refundable handling fee of $7. 

Member Presale Reserved Ticket Limit
During the member presale (April 11- May 15), purchase of reserved tickets is limited, per concert, depending on level of membership (see below). Limits include reserved benches, premium reserved blankets (one blanket equals two or four tickets), standing room only (SRO) tickets, or any combination. Additional restrictions may apply for some popular events (see order form or visit our Performances page). There are no purchase limits on general lawn.

Marquee Circle: 10 Reserved
Director's Circle: 8 Reserved
Leadership Circle: 8 Reserved
Gold Circle: 8 Reserved
Benefactor: 8 Reserved
Clef Club: 8 Reserved
Donor: 6 Reserved
Patron: 6 Reserved

Member Discounts:
Member discounts are credited to your Britt account automatically. The 20% discounts (for members at the Clef Club level and higher) apply to adult ticket prices only and are calculated on the base ticket price, which does not include taxes and fees. Please indicate on your ticket order form in the column provided, the number of tickets for which you would like to use your member discount. The number of tickets you can apply the 20% discount to varies by membeship level (please refer to your ticket order form or Member Benefit Guide) Discount coupons are good for $5 off a regularly priced adult ticket and are limited to one (1) per ticket. Discount coupons are deducted from your total ticket order. Member discounts/coupons cannot be used for special events or combined with other discounts, including Grass Passes, children's tickets and some performances (see order form for details).

Ticket Availability
If ordering reserved seats and they are not available, we will not substitute with lawn tickets unless you specify that option on your ticket order form. The difference will be posted to your Britt account.

SEATING:
Total capacity: 2,200.
Reserved:
numbered bench-style seating for 662.
Lawn
: space is available on a first-come, first-served basis on Britt's grassy hillside. 1,430 Spaces behind reserved seats. We suggest you bring a blanket for lawn seating.
Premium Lawn - Blankets and NEW Standing Room Only (SRO):
T
he lawn area between regular reserved seating and the stage will be sold as premium blanket seating or standing room only (SRO)* depending on the concert. Premium Lawn "Blanket" areas are delineated spaces. Britt does not provide blankets. Patrons must bring their own blankets.

  • There will be up to 30 Premium Reserved Blankets in front of the stage for most concerts in 2014.  Patrons may request specific blanket locations when making a purchase; however, if the blanket requested is not available or no specific request is made, best available will be given. View a printable reserved seating chart.
  • Premium lawn blanket spaces are numbered and will be reserved. Twenty-four blankets (5'x7') will be priced for four people (purchaser will receive four tickets). Six blankets (5'x3.5') will be priced for two people (purchaser will receive two tickets). Patrons should bring their own blanket to cover the area.
  • Members may apply member ticket discounts or coupons to the premium blankets. The price remains the same, even if there are a fewer people occupying the blanket than the maximum number allows. 
  • Premium lawn blankets may be purchased up to 1 hour before the gates open, subject to availability.
  • If all 30 blankets are sold, there will be no general admission seating in front of the stage. 
  • Any premium reserved blankets that are not sold one hour before the gates open will be opened as general admission seating, on a first-come, first-served basis. PLEASE NOTE: Space guidelines and patron numbers per space still apply—e.g., an unsold premium blanket space for 4 will seat only 4 general admission patrons.
  • For concerts designated as an SRO show, tickets will be sold on an individual price, and patrons with SRO tickets will be wristbanded.
  • Chairs, including low-lying chairs or back rests, are not permitted in the premium lawn area for concerts designated as an SRO show. Blankets are fine.
  • *For 2014 Classical Festival concerts, premium lawn area will be sold as general admission lawn, and be available on a first- come, first-served basis.

PLEASE NOTE:
 The member blankets previously located in front of the reserved benches have been replaced by these premium reserved blanket spaces, or SRO. Ten member blankets will still be available for each concert, located behind the reserved benches. Artist management reserves the right to place barriers in front of the stage. As a result, some premium reserved seating could have a partially obstructed view.
If you have purchased and have been assigned reserved seating ticket(s), you can locate your exact seat by viewing a printable reserved seating chart. (The chart is formatted as PDF (Portable Document Format) files. If your browser does not automatically download these files, you may download Adobe's free Acrobat Reader software.) 

 

Early Entry Gate (Donor $250 and above)
Donor members and above will be able to enter the Britt park on concert nights beginning at 5:45 p.m. (unless otherwise noted), allowing first access to general lawn seating and concessions. New in 2014, Donor members and above will be issued Early Entry Season Passes which will give them access to the Early Entry Gate. The general public will be able to enter beginning at 6 p.m. 

Handling Fee:
A $7 handling fee is applied to all phone, mail, fax, e-mail and Internet orders. Orders received without payment or handling fee will not be processed. There is no handling fee for tickets purchased over the counter. 


Exchanges:
Ticket exchanges are allowed for current Britt Members only. Exchanges must be made through the Britt main box office no less than seven (7) days prior to the performance. An exchange fee of $2 per ticket will be charged for exchanges. No cash refunds for price differentials.

Group Discounts: 
Available for selected events. Tickets must be purchased in advance, at one time. Please call Bobby Abernathy for additional information and booking at 541-690-3857 or email bobby.abernathy@brittfest.org.

Senior Discounts:
For persons 60+ years, a $2 per ticket discount is available for Classical Festival events only. May not be used in conjunction with any other discount or membership benefit.

Children’s Prices:

Children under 1 are admitted free without a ticket to the general lawn area only. Children’s prices (ages 1 to 12) are also for lawn seating only. Children in reserved seating are required to have a reserved seat ticket and must sit in the seat indicated on that ticket. Out of consideration for other patrons, please use discretion when choosing to bring a young child or infant.

Refunds and Cancellations:
All ticket purchases are final. There are no refunds unless Britt cancels the performance. The show goes on regardless of weather.

Rain Policy:
Concerts take place rain or shine, unless conditions endanger the safety of artists and the public. Refunds will not be issued due to weather unless the show is canceled. Please come prepared and dress accordingly (rain gear, ponchos, etc.). Umbrellas are allowed up until showtime, at which point we ask that you close them. 

Gift Certificates:
Britt Festivals' gift certificates are available in any denomination ($10 minimum), and are good for any Britt performance. To purchase, contact the box office at (541) 773-6077 or 1-800-882-7488.

Lost/Stolen Tickets:
Lost or stolen tickets are the responsibility of the purchaser and cannot be replaced.

Venue Policies:
See our Venue information page for location/directions, alcohol policies, and more.

If you have any questions, please feel free to call the Britt Box Office at 541-773-6077 or 1-800-882-7488, or email us from our Contact Us page.

 

 

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